3 MONTHS AGO • 7 MIN READ

AI-Powered Customer Service: Simple Tools for Better Relationships

Why Your Small Business Needs AI Customer Service (And Why It's Not as Complicated as You Think) Imagine this: It's Thursday evening, and Sarah, a talented hairstylist, sighs as she looks at her phone. Three missed calls, five unread emails, and a growing list of Instagram DMs from clients wanting to book appointments. After a full day of doing what she loves—transforming her clients' looks—she now faces hours of administrative work instead of spending time with her family. Sound Familiar?...

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Simplify Digital AI

I’m on a mission to make digital work simple, smart, and stress-free. With over 20 years in high-tech operations, I’ve seen firsthand how overwhelming “the business stuff” can get-especially for talented service pros like hairstylists, creatives, and local business owners who just want to do what they love.As a proud data nerd, I thrive on turning complexity into clarity. I love finding practical, AI-powered solutions that help you work smarter (not harder), so you can spend more time on your craft and less time wrestling with tech headaches.Each week, my newsletter delivers real-world advice, actionable tips, and digital tools-no jargon, just solutions that work. It’s exactly what I wish I had when I started out.When I’m not exploring the latest in AI and automation, you’ll find me juggling work, family life (three kids, two dogs, and three cats!), and cheering you on as you grow your business.Ready to simplify digital? Join me for weekly insights, business wisdom, and a healthy dose of encouragement. Let’s make digital work for you-together.Let me know if you’d like it even more tailored or want to highlight specific services or values!😉.